Careers

Client Services Executive

About the Role:

As a Client Services Executive, you will play a dynamic role in building and maintaining strong relationships with our valued clients, ensuring seamless project execution while exceeding clients' expectations.

Responsibilities include:

  • Onboard new vendors onto the platform and create their directory profiles. 
  • Provide comprehensive training and ongoing support to clients to ensure they effectively communicate with couples and utilize the platform's features to their full potential. 
  • Prepare the monthly Social Media schedule for clients' posts. 
  • Proactively build relationships with clients and understand their unique needs and vision for growing their businesses.
  • Monitor, verify and distribute Sales Leads to clients. 
  • Become an expert on the digital platform, confidently guiding vendors through its features and functionalities to maximize their sales conversion. 
  • Collaborate with internal teams (marketing, sales, social media, technical) to ensure a smooth and coordinated experience for vendors.
  • Manage Media Partnership agreements making sure we are delivering the required benefits.
  • Provide exceptional customer service, exceeding expectations through prompt and clear communication, addressing concerns with empathy and professionalism, and resolving any issues efficiently.
  • Gather feedback from vendors to continually improve the platform and client services.

Qualifications:

  • Minimum 2 years of experience in customer service or a related field.
  • BA/BS degree in business, marketing, or related fields.
  • Proven ability to build rapport and maintain strong relationships with clients.
  • Excellent communication skills, both written and verbal in English and Arabic), with the ability to actively listen, understand needs, and communicate clearly and concisely.
  • Strong organizational and time management skills, with the ability to prioritize multiple tasks and meet deadlines.
  • Proficient in using technology and comfortable learning new software and platforms.
  • Passionate about the wedding industry and excited to be part of a growing and innovative company.
  • Motivated enough to be able to work for most of the time virtually. 
  • Preferably based in Jordan, but not necessarily. 

If you are a highly motivated and client-focused individual with a passion for weddings and technology, we encourage you to apply!

Kindly send your CV to info@arabiaweddings.com with the subject line: "Applying for Client Services Executive".


React Developer for Arabia Weddings in Jordan

Looking for a React native developer to work on a mobile application and on React component development of the website.

Requirements:

  • Good knowledge of React and React Native
  • Good knowledge of web fundamentals (HTML5, CSS3, ES6+ JS)
  • Good communication skills
  • Previous quality work to demonstrate
  • Experience with Git and GitHub
  • Experience with React state management patterns and practices (preferably Context API or react-query)
  • Preferably based in Jordan 

Responsibilities:

  • Fully carry out the design and development process for the application.
  • Work together with other React developers by making reliable standalone components. 
  • Follow best practices for the code and project structure. 
  • Write semantic HTML for web components and focus on accessibility. 
  • Setup and follow strict style and linting rules for all of the work. 
  • Make a multi-language user interface (English (LTR) and Arabic (RTL)).

Email CV to mohannad@arabiaweddings.com